Refund policy

Return & Refund Policy – Kura Store

We want you to love our products. If for any reason you are not satisfied, returns and refunds are available under the following conditions:

1. Return Period
You can request a return within 5 days of product delivery.

2. Return Conditions

• The product must be unused and in its original packaging.

• Damaged, used, or products without original packaging will not be accepted for return.

3. Refund Process

• After return approval, the refund will be processed within 5–7 working days.

• Refunds will be issued to the original payment method.
  

4. Non-Returnable Items
Certain items such as personal use products, sale items, or products damaged by the customer are not eligible for return.

5. Damaged or Wrong Product
If you receive a damaged or incorrect product, please contact our support team within 48 hours of delivery.

6. Contact Us
For any questions or return requests, contact us at:
Email: kurastoreofficial@gmail.com

This policy may be updated at any time