Shipping policy

Shipping Policy – Kura Store

Thank you for shopping with Kura Store. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time
All orders are processed within 1–3 working days after order confirmation.
Orders are not shipped on Sundays or public holidays.

2. Delivery Time
Estimated delivery time is 4–8 working days, depending on your location and courier service availability.
Delivery delays may occur due to weather, logistics issues, or other unforeseen circumstances.

3. Shipping Charges
Shipping charges, if applicable, will be clearly shown at checkout before payment.
From time to time, we may offer free shipping on selected products or promotions.

4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to track your shipment status.

5. Incorrect Address or Failed Delivery
Please ensure your shipping address and contact details are correct.
Kura Store is not responsible for delivery failures caused by incorrect or incomplete address information.

6. Damaged Package
If your package arrives damaged, please contact us within 48 hours of delivery with clear photos for support.

7. Contact Us
For any shipping-related questions, contact us at:
Email: kurastoreofficial@gmail.com

This Shipping Policy may be updated at any time without prior notice.